Privacy Policy

Please read this document carefully to fully understand your rights and how we protect your data.

What Information Do We Collect?

Diamond Transfers collects data that you provide with your consent in the following cases:

• When making an online transfer booking
• When signing up for our newsletter or notifications
• When contacting us via our website, email, or phone
• When using our website through cookies and other tracking technologies

Online Booking Data

When booking a transfer, we require your full name, contact details, destination information, and payment details (card number, card type, cardholder name, and expiration date). This information is used solely for booking confirmation and is protected by appropriate security protocols.

Data Collected When Contacting Diamond Transfers

When you contact us via our website, phone, or email, we may collect your name, email address, phone number, and any other information you provide. This allows us to offer relevant information and respond to your inquiries.

Automatically Collected Data

Each time you visit our website, our system automatically collects certain data, including your IP address, browser type, operating system, screen resolution, and other technical details. We also use cookies to enhance user experience and optimize website performance.

Cookies are small files stored on your device that help us analyse how you use our website. We use:

• Session cookies, which remain active only while you are browsing our website.
• Persistent cookies, which help recognise users on their next visit.
• Third-party cookies may be used for analytics and personalised advertisements.

You can control the use of cookies through your browser settings.

How Do We Use Collected Data?

The collected data is used for the following purposes:

• Processing and confirming transfer bookings
• Communicating with users regarding reservations, inquiries, and support
• Sending notifications about special offers and promotions (if you have given consent)
• Improving user experience on the website
• Ensuring security and preventing fraud

Sharing Data with Third Parties

Your data may be shared with third parties only in the following situations:

• When necessary for service execution (e.g., with banks and payment systems for transaction processing)
• When there is a legal obligation to provide data to relevant authorities
• When using third-party analytics tools to improve website performance

In all other cases, your data will not be shared without your explicit consent.

Zaštita podataka 

Diamond Transfers employs advanced security measures to protect your data, including:

• SSL (Secure Socket Layer) encryption for secure data transmission
• Secure server protocols for payment processing
• Restricted access to personal data within the company

Your Rights Regarding Personal Data

You have the right to:

• Request access to your data and find out what information we store
• Withdraw your consent for the use of your data for promotional purposes
• Contact us via email for any inquiries regarding your personal data

Changes to the Privacy Policy

This privacy policy may be updated from time to time. Any changes will be published on our website and will take effect immediately upon posting. We recommend checking this document periodically to stay informed about any updates.

Contact Information

For any questions regarding the privacy policy, you can contact us at:

• Email: info@diamond-transfers.me
• Phone: +38263235465
• Address: Filipa Kovacevica br 23

Thank you for choosing Diamond Transfers. Your privacy is important to us, and we are committed to protecting it.